Empowering nonprofits
with digital transformation:
Unlocking opportunities for all

ABOUT THE EVENT

As artificial intelligence transforms industries, how do we ensure it also advances equity — not just efficiency? How can digital innovation be harnessed to close opportunity gaps, strengthen communities, and deliver meaningful change for those too often left behind?

Recent research underscores AI’s growing—but uneven—impact on advancing the Sustainable Development Goals. Around the world, nonprofits and NGOs are being asked to do more with less — stretching limited resources to meet rising needs. Digital tools and AI offer unprecedented potential to scale impact, but too often, these technologies remain out of reach for organizations working on the front lines of social change, with only about 10% of philanthropic AI grants between 2018 and 2023 supporting organizations located in low- and middle-income countries. Without intentional investment in digital readiness, the benefits of AI risk widening the very divides we seek to close.

In partnership with Devex at UNGA80, ServiceNow will convene a high-level conversation on the power of AI and digital platforms to drive inclusion, enable nonprofits, and accelerate progress toward the Sustainable Development Goals.

This session will spotlight how AI can be a tool for empowerment, not exclusion — where technology is designed to serve people first, and to strengthen the missions that matter most.

Join us to explore:

• How AI-powered solutions are helping nonprofits work smarter, deliver services faster, and measure impact more effectively.
• Why “tech for good” requires partnerships that combine innovation, funding, and capacity building — and how cross-sector collaboration is making this possible.
• How digital inclusion can unlock opportunity, from closing skills gaps to expanding access to essential services.

This moment builds on ServiceNow’s commitment to making the world work better for everyone — including initiatives that equip nonprofits with digital tools, create pathways for workforce upskilling, and connect communities with the platforms they need to thrive.

In a year when global leaders are grappling with the twin challenges of technological transformation and social inequality, this conversation will ask: What happens when the most powerful tools of our time are placed in the hands of those working every day to make the world more just, inclusive, and resilient?